Privacy Policy

Thank you for visiting www.laddera.com. We are committed to protecting the privacy and security of your personal information. Laddera does not rent, sell, or exchange information about our customers to any third party for any reason. To learn more, please read the privacy policy below.

This policy explains how Laddera uses and protects any information you provide when using our website. Should we ask you to provide certain information by which you can be identified while using our website, rest assured that it will only be used in accordance with this privacy policy. This policy does not apply to the practices or policies of any companies not affiliated with Laddera that link to this site or are linked from this site.

COLLECTING INFORMATION
Laddera collects personally identifiable information from customers only when it is specifically and knowingly provided by you. Examples of information we collect include your name, shipping and billing address, phone number, email address, and credit card information. We gather personal information when you register as a member with Laddera, place an order, visit www.laddera.com, or enter promotions or sweepstakes. We use the information collected to better understand your needs, fulfill your requests for products and services, improve our products and services, and contact you about offers that may be of interest.

INFORMATION USE
Laddera does not rent, sell, or exchange customer information, and all information provided to us remains absolutely confidential, except as follows:

  • We may share information with trusted partners who need access to your information to provide operational or other support services to us. These companies are not authorized to use the information we share with them for any other purpose.
  • We collect only the customer information necessary to administer business, provide superior service, and communicate with you regarding offers on products and services we believe may interest you.
  • We may occasionally send promotional emails about new products, special offers, service announcements, and administrative messages using the email address you provided.
  • Access to your personal information is limited to employees who need it to perform their business functions. We educate our employees about our policies and practices regarding safeguarding customer information and ensuring its proper handling.
  • We may be required by law to disclose information in response to subpoenas, court orders, or requests from law enforcement.

CONFIDENTIALITY AND SECURITY
We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures that comply with federal regulations to safeguard and secure your personal information.

COOKIES
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences. We may set and use cookies to identify which pages are being used. This helps us analyze data about website traffic and improve our website to meet customer needs. We use this information for statistical analysis purposes, and once the analysis is complete, the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if preferred. This may prevent you from fully enjoying the website.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites that may interest you. However, once you leave our site by using these links, please note that we do not have control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such websites. These sites are not governed by this privacy policy. We advise you to exercise caution and review the privacy statement applicable to the website in question.

YOUR INFORMATION
You can edit your Laddera account information at any time. You may also request to stop receiving email updates and/or delete your account at any time. To make this request, please contact us at info@laddera.com.

POLICY UPDATES
Laddera may update this policy at any time. We encourage you to review our Privacy Policy periodically.